FAQ

he U20 uses 6D hand-simulation massage technology — multiple massage heads move in coordinated directions to recreate the sensation of a professional massage around your neck and shoulders.

Designed for anyone who spends long hours at a desk, commutes regularly, or simply wants a simple way to relax at the end of the day.

The MASGRE U20 comes with the massager unit, a USB-C charging cable, a user manual, and premium packaging.

Yes. The U20 is designed for daily use and features an auto shut-off timer for safe, comfortable sessions.

Place the U20 around your neck and shoulders, select your preferred massage mode and intensity, and relax.

We recommend sessions of around 15 minutes. The built-in auto shut-off timer will stop the device automatically.

The U20 charges via USB-C cable, included in the box. Charge fully before first use.

Wipe the massage nodes with a soft, dry cloth. Do not submerge in water.